Workflow Toolkit

The Workflow Toolkit is moving to Libanswers! Visit

Truly effective resource sharing depends upon each library running at peak efficiency. The goal of the Workflow Toolkit is to help ILL staff implement best practices that will save valuable turnaround time, while also cutting the costs of doing business. Maintained by the IDS Project's Mentors, in partnership with Atlas Systems, the Toolkit provides best practices that can enhance all aspects of borrowing, lending, and document delivery services through ILLiad customizations, resource sharing strategies, and workflow improvements.

Join the conversation on WorkflowToolkit-L

The IDS Project is proud to host the WorkflowToolkit-L listserv, the ILLiad community's hub for sharing news, support, ideas, and best practices. Sign up today and join the conversation!

Get the Toolkit

The Workflow Toolkit is available from the IDS Project Press as a downloadable PDF. View it on your PC or tablet, though we highly recommend printing it for use in a 3-ring binder. This will allow you to bookmark sections, take notes, and complete the planning activities through the Toolkit. New sections will be released as loose leaf updates, allowing you to easily keep your Toolkit up-to-date. binder cover




Please send your questions or suggestions to Bill Jones