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ids_project:alias_user_guide [2010/02/18 11:21] bowersox |
ids_project:alias_user_guide [2010/02/18 11:25] (current) bowersox |
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| ALIAS utilizes two unique queues that you might notice. | ALIAS utilizes two unique queues that you might notice. | ||
| * **Awaiting IDS Sending**: This queue temporarily holds requests that are waiting to be automatically processed by ALIAS. If you see this, it will likely disappear within a few seconds (just refresh the module). However, //if you notice that requests are piling up in this queue//, have your system administrator restart the IDS Service on your ILLiad server (if you're hosted, contact Mark Sullivan at 585-245-5698). | * **Awaiting IDS Sending**: This queue temporarily holds requests that are waiting to be automatically processed by ALIAS. If you see this, it will likely disappear within a few seconds (just refresh the module). However, //if you notice that requests are piling up in this queue//, have your system administrator restart the IDS Service on your ILLiad server (if you're hosted, contact Mark Sullivan at 585-245-5698). | ||
| - | * **Awaiting IDS Local Processing**: This queue holds requests that ALIAS determined you have access to. If it turns out that, for whatever reason, you do not actually have an article, then simply remove the ISSN and route the request to Awaiting Request Processing. Otherwise, you can cancel this request or deliver it to your patron depending upon your local practices. | + | * **Awaiting IDS Local Processing**: This queue holds requests that ALIAS determined you have access to. **If it turns out that, for whatever reason, you do not actually have an article**, then simply remove the ISSN and route the request to Awaiting Request Processing. Otherwise, you can cancel this request or deliver it to your patron depending upon your local practices. |
| ===== Unfilled ALIAS Requests ===== | ===== Unfilled ALIAS Requests ===== | ||
| If a request comes back unfilled after being automatically processed by ALIAS, then simply process it like you normally would through OCLC. Because ALIAS only searches a library's print holdings if they've been uploaded to their Serials Solutions or SFX, it is not uncommon to find IDS Project libraries that have print holdings available in OCLC. This does not mean that ALIAS did not work properly; rather, it just means certain libraries did not make their print holdings available to ALIAS. | If a request comes back unfilled after being automatically processed by ALIAS, then simply process it like you normally would through OCLC. Because ALIAS only searches a library's print holdings if they've been uploaded to their Serials Solutions or SFX, it is not uncommon to find IDS Project libraries that have print holdings available in OCLC. This does not mean that ALIAS did not work properly; rather, it just means certain libraries did not make their print holdings available to ALIAS. | ||
| + | ===== Copyright Clearance ===== | ||
| + | Requests that fall within the Rule of 5 will still be placed in Awaiting Copyright Clearance. Once you process copyright on a request, then it will be moved to ALIAS and automatically processed. All other requests will be automatically routed to Awaiting IDS Sending after the user submits his or her request. | ||
